Warranty & Returns Policy

Last updated: 24 Aug 2026

Manufacturer Warranty

Products sold by DL Computers & Electronics are genuine and carry the standard manufacturer warranty applicable to that product (commonly stated on each product page, e.g. "1 Year Onsite Warranty"). Warranty terms, coverage and service locations are set by the manufacturer -- we're happy to help guide you through a warranty claim.

Service Warranty

Repairs carried out by our technicians (laptop repair, computer repair, printer service, CCTV repair, etc.) carry a service warranty as stated at the time of the repair -- typically 90 days unless otherwise specified for a particular part or issue. This covers the specific fault repaired; it does not cover unrelated new issues or physical/liquid damage occurring after the repair.

Returns & Exchanges

Because this website operates on an enquiry basis rather than online checkout, returns and exchanges are handled directly at the point of sale, in line with the specific product's manufacturer policy and the terms agreed at the time of purchase. Please raise any return or exchange request as soon as possible after receiving a product, with your purchase details/invoice on hand.

Installation & AMC Work

Installation work (such as CCTV installation) carries the installation warranty stated at the time of service, separate from the warranty on the hardware itself. AMC plans cover what is listed for the specific plan chosen -- see the AMC & Maintenance service page for current plan details.

How to Raise a Claim

Contact us with your purchase or service reference, a description of the issue, and your contact details. We'll guide you through the next steps, whether that's a manufacturer warranty claim or a service warranty repair.

For any warranty or returns question, contact us at +91 79818 87157 or dlcomputers.electronics@gmail.com.